• About ABM

    Recruitment

    ABM relies on highly experienced personnel to deliver the professional and reliable service that our customers expect.
    Please note that we do NOT accept unsolicited contact from recruitment agencies.
    Current Vacancies:
    ROLE: ANALYST PROGRAMMER
    Posted: 26th January 2012
    Closing Date for Applications: 13th February 2012
    Location: Nottingham
    Salary: Competitive + Benefits
    Description:
    Reporting to the Software Development Manager, ABM is seeking Analyst Programmers for design, development, testing and support of assigned functional areas, programs or systems.
    Requirements:
    - To have a good Honours Degree and programming experience with ABM or proven programming experience.
    - To be able to provide technical advice to junior staff.
    - To be able to carry out testing, programming, support and write reports with a minimum of supervision.
    - Experience of Agile and iterative methodologies
    Principal Responsibilities and Activities:
    - To develop or support programs from specifications provided.
    - To write programs which adhere to defined standards, and achieve the required quality standards of ABM and the Customer.
    - To plan and undertake the testing of programs prior to delivery to the customer.
    - To liaise with the customer and assist with documentation.
    - To assist in systems analysis, design and testing.
    - To provide support for live systems (where required by the customer to include out of hours support).
    - To provide technical advice to junior staff.
    - To be able to deal with user queries in a professional manner.
    Successful candidates will have to undergo security vetting at a minimum level of SC.
    How to apply:
    If you feel you are able to meet the demands of this role, then please send your CV and a covering letter to careers@abmsoftware.com or call the HR department on 0115 977 6999.


    ROLE: SENIOR ANALYST PROGRAMMER
    Posted: 26th January 2012
    Closing Date for Applications: 13th February 2012
    Location: Nottingham
    Salary: Competitive + Benefits
    Description:
    Reporting to the Software Development Manager, ABM is seeking a Senior Analyst Programmer for design, development, testing and support of assigned software development projects.
    Requirements:
    - Good Honours degree or proven experience in IT delivery.
    - Demonstration of leadership abilities
    - Experience of managing development or support sub projects involving the line supervision of junior staff.
    - Report effectively into the ABM management chain.
    - The ability to write reports for customers and to make effective presentations to customer and ABM personnel.
    - Proficient in at least one development technical skill.
    - Experience of Agile and iterative methodologies.
    Principal Responsibilities and Activities:
    - The production of design documentation, development, testing and documentation within projects or sub projects.
    - To advise and co-ordinate the activities of junior staff.
    - Identification of customer requirements.
    - Liaise with customers, users, IT departments and managers.
    - To provide systems analysis and design.
    - To provide support for live systems (where required by the customer to include out of hours support).
    - To provide technical advice to junior staff.
    - Other appropriate tasks that may be assigned from time to time by the reporting manager.
    Successful candidates will have to undergo security vetting at a minimum level of SC.
    How to apply:
    If you feel you are able to meet the demands of this role, then please send your CV and a covering letter to careers@abmsoftware.com or call the HR department on 0115 977 6999.


    ROLE: FINANCE ASSISTANT
    Posted: 18th January 2012
    Closing Date for Applications: 30th January 2012
    Location: Nottingham
    Salary: Competitive + Benefits
    Description:
    Reporting to the Managing Director, ABM is seeking to recruit an Finance Assistant to be responsible for the day-to-day finance function of the business, incorporating all aspects of Purchase Ledger, Sales Ledger, Management Accounts and Cash Book.
    Requirements:
    Qualifications gained in relation to Business or Finance would be desirable and this role would suit an individual working towards a higher finance accreditation; such as CIMA, ACCA or equivalent. Experience within a Finance Office would be beneficial although not essential.
    Principal Responsibilities and Activities:
    - Purchase ledger duties including coding and posting of invoices, resolving purchase queries, matching orders and raising payments.
    - Cash book management to include banking of receipts and reconciliations.
    - Sales ledger duties including raising invoices, recognizing revenue, credit control and reconciliations.
    - Month–end procedures to include journal entry, drafting management accounts and control accounts review.
    - Provision of Management Information such as forecasting, reports and ad-hoc finance duties.
    Successful candidates will have to undergo security vetting at a minimum level of SC.
    How to apply:
    If you feel you are able to meet the demands of this role, then please send your CV and a covering letter to careers@abmsoftware.com or call the HR department on 0115 977 6999.


    ROLE: FRONTLINE (HELPDESK) ANALYST
    Posted: 17th January 2012
    Closing Date for Applications: 23rd January 2012
    Location: Nottingham
    Salary: Competitive + Benefits
    Description:
    Reporting to the Professional Services Director, ABM is seeking to recruit a professional team player to provide call logging, advice and first line fault diagnosis to customers. ABM's Frontline service is the company's primary support channel for users of our law enforcement and investigation management software.
    Requirements:
    - To have effective written and verbal communications skills coupled with analytical and problem solving skills.
    - To be able to work individually and within a team to support the customer efficiently.
    - To have experience of a customer facing support service, preferably fault management.
    - Able to effectively manage workloads.
    - Must have strong organisational and administrative skills.
    - Strong knowledge retention in order to learn the applications and understand the business processes associated with that functionality.
    Principal Responsibilities and Activities:
    - To provide the customer with a fault management service ensuring that, where possible, first line diagnosis is provided.
    - To provide prompt 1st line support from telephone, customer portal and email requests to ensure issues are resolved as quickly as possible.
    - To log all incoming faults and queries ensuring that the customer is regularly kept up to date with progress.
    - To ensure that any faults that cannot be resolved within the Service Desk are escalated to the appropriate ABM staff following the support processes.
    - To monitor the progress of faults ensuring that response and fault delivery times meet with the agreed Service Level Agreements (SLA), highlighting any issues to correct ABM personnel.
    - To assist in the production of customer and management service reports as required.
    - Running and analysis of weekly fault statistics reports.
    - To develop and maintain a good working relationship with all customers.
    - Perform first line assessment of all customer support requests.
    - Monitor issues which are passed to other departments for progression.
    - Develop and maintain knowledge of the current ABM Product suite and future product enhancements.
    - Respond to customer queries and action requests as required.
    - Maintain and develop the ABM product knowledgebase.
    - To be polite and professional at all times.
    - Understand and operate the escalations procedures.
    Successful candidates will have to undergo security vetting at a minimum level of SC.
    How to apply:
    If you feel you are able to meet the demands of this role, then please send your CV and a covering letter to careers@abmsoftware.com or call the HR department on 0115 977 6999.


    ROLE: ACCOUNT MANAGER / NEW BUSINESS SALES MANAGER
    Posted: 13th December 2011
    Closing Date for Applications: 6th February 2012
    Location: Nottingham
    Salary: Competitive + Benefits
    Description:
    Reporting to the Sales Director, ABM (the UK’s leading covert policing software provider) is seeking to recruit an Account Manager/New Business Development Manager to support ABM’s planned sales growth in the UK.
    ABM is seeking someone with knowledge of intelligence-led policing principles and experience in police and law enforcement. If you have what it takes to work closely with existing and new law enforcement customers and manage relationships to identify and close sales opportunities, apply today.
    Requirements:
    - Current knowledge of intelligence-led policing practices and procedures within UK Policing or experience of selling software solutions to UK Law Enforcement Agencies
    - A minimum of five years experience of working within the Police and Law Enforcement market.
    - Experience in operating at a senior executive level.
    - A team player with strong interpersonal skills.
    - Commercially astute and polished with excellent oral and communication skills.
    - A proven background in software application related solution and service sales.
    - The availability to travel extensively within the UK and potentially within Europe.
    Principal Responsibilities and Activities:
    - Maintain a detailed understanding of the Police and Law Enforcement market, its culture, changes and structure.
    - The capabilities to understand and demonstrate ABM’s software applications in detail.
    - Establish contacts with prospective customers and pursue appropriate sales activities through to successful completion of new business sales.
    - Maintain current customer relationships with a view to upselling to further develop business within the existing customer base.
    - Ensure that sales activities are effectively planned and executed with the appropriate support where necessary.
    - To generate and build a sales pipeline and deliver new contract revenues as agreed within the company’s business plan against an individual sales target.
    Successful candidates will have to undergo security vetting at a minimum level of SC and possibly, if required, to DV level.
    How to apply:
    If you feel you are able to meet the demands of this role, then please send your CV and a covering letter to careers@abmsoftware.com or call the HR department on 0115 977 6999.


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