Do “Joined up” systems, people and processes reduce investigation costs and improve results?

Many clients I speak with have the legacy of trying to pull data from disperate corporate systems.  Not only is this futile and error prone it is a very lengthy process which misses key information and delays the real investigation.  Documents cannot be found, logged intelligence reports are missed and it seems that even working practices within the investigation are different depending on the background of the investigators involved.  All his makes measuring success difficult and unreliable.  Every successful solution has three core components People, Process, Systems.  From what I’m seeing it looks like very little time is put into the reviewing of outdated and broken process and making sure that people are ready to take and use new technologies and that most time is spent throwing IT at the problem and saying “job done” when in effect it’s only just started…  I’d like to hear off anybody who has good or bad experiences of this…

UK Fraud put at a staggering £30 billion

It’s come as no surprise that after sterling work done by the NFA (National Fraud Authority) which takes in to account many additional figures that have previously been precluded that we are faced with this huge figure.  It’s the UK’s first reliable and comprehensive estimate ever.  This recently launched group  has had the unique position of being able to work with most of the UK’s counter fraud community to come up with this estimate.  This vital figure will be used to develop clearer priorities to prevent, detect and deter fraudsters.  It still seems strange inspite of this huge number, that will probably get bigger before it gets smaller, many organisations are reducing the spend levels to tackle this effectively…  Who has the answer to this conundrum??