Many clients I speak with have the legacy of trying to pull data from disperate corporate systems. Not only is this futile and error prone it is a very lengthy process which misses key information and delays the real investigation. Documents cannot be found, logged intelligence reports are missed and it seems that even working practices within the investigation are different depending on the background of the investigators involved. All his makes measuring success difficult and unreliable. Every successful solution has three core components People, Process, Systems. From what I’m seeing it looks like very little time is put into the reviewing of outdated and broken process and making sure that people are ready to take and use new technologies and that most time is spent throwing IT at the problem and saying “job done” when in effect it’s only just started… I’d like to hear off anybody who has good or bad experiences of this…
Tag Archives: Investigation management
Is “Corporate Memory” for security teams an unachievable dream?
It has become apparent that there are big issues around managing security effectively in commerce today as the ability to retain a corporate memory of events, data, knowledge and information has become almost impossible. Therefore those responsible for security are left scrambling over disparate legacy systems trying to find what they need. Often by the time this is done it’s too late and usually it ends up being a task that never actually ends. Intellicase addresses the”corporate memory” issue… Not only is it a comprehensive intelligence, investigation and case management suite but it also allows other data sources to be linked and searched thus enabling these systems to be interrogated and the resultant captured for use by the security entity within the corporation. Nothing is perfect but this goes along way to addressing how an overworked department can use specific technology to address their issues head on to take action to protect their people, assets and reputation…
For more see Intellicase investigation management software
Police IT Systems and Misuse Of Data
It has been an interesting couple of months in relation to Police IT systems being used for inappropriate purposes and the link to Police corruption. It is a harsh fact of life that there will always be a few bad apples in any barrel but recently improvements in how Police IT systems are managed and audited have vastly improved. SOCA has been tasked to look at corruption in the Police Service and of course the recent conviction of a member of the Dyfed Powys Police Staff, who was using data inappropriately has probably given this a fresh impetus. It is fair to say that on my travels within the Policing Community this is taken very seriously and frequent random audit checks are undertaken and the monitoring of users on systems is fairly intense. This activity is all the more easier as ABM systems are developed to give open visibilty through the audit process, coupled with good sound training of the system being used and dedicated system administrators, it is now a simple task to undertake.
Jail for counterfeit cigarette smuggler
A report from HM Revenue & Customs on the jailing of a counterfeit cigarette smuggler this week highlights their commitment to tackling counterfeiting activities. Along with the lost revenue from excise duty that results from these crimes, the impact on cigarette manufacturers is huge. International Tobacco group, British American Tobacco, demonstrate the need to tackle this black market challenge internally in addition to the efforts of the Police and HMRC through their investment in ABM’s investigation management software, Intellicase, which they plan to use to help record, track and investigate criminal activity.
